Arlene Ramphal is President and CEO of ARLO Group. In her last position at a regional brokerage firm, Arlene aided the development and management of best practices in the employee benefits department. As senior consultant overseeing health and welfare employee benefits programs, Arlene worked with small to medium-sized employers on a wide range of healthcare and group benefits issues.

Because of her caring, client-centric nature, and belief in the value of relationships and quality service, and that companies are living, breathing, thinking people, with different cultures and beliefs, Arlene saw an opportunity to provide custom-made solutions for her clients without the unnecessary internal roadblocks of larger brokerage companies. Her clients value and trust her judgment in all their health and welfare decision making processes. With this in mind, ARLO was created.

Arlene’s experience spans over 19 years working with various industries on all aspects of client programs, including: strategic benefit planning and wellness improvement programs for groups and individuals,   benefit plan cost analyses, financial projections, plan placement, employee cost-sharing strategies, competitive plan benchmarking, healthcare reform and benefit plan compliance issues, plan design, funding strategies, underwriting, RFP/marketing, carrier negotiation for new and renewing business – all lines of coverage, administration of group health benefits, employee communication and education, voluntary programs, retirement programs and executive benefits.  

Arlene’s career in Employee Benefits and Human Resources began as a Professional with a Fortune 500 corporate employer in New York City. Her background in both the employer side and brokerage side provides her with the insight and strong knowledge base to apply when helping employer groups determine the best course of action for their insurance program.

John E. Colón is the Director of Human Resources at the Episcopal Church Center, the church wide offices of the Episcopal Church in the United States and parts of Latin American, the Pacific and Europe. He is a prospective consultant with VISIONS (www.visions-inc.org) and has worked with JB Access (http://jbaccess.com). 

He has served as an adjunct instructor at Cornell and NYU, and in various leadership positions including Chair of the Board at the Gay Men’s Health Crisis in New York City and Vice Chair of the Board of Project Equality, Inc. in Kansas City, Missouri.

John E. Colón has considerable experience in team-based management, training, and organizational development. As a trainer and speaker, John utilizes group relations and systems theory to facilitate learning. His studies and research focus on the dynamics of a productive work environment that requires the affirmative integration of different people with a single mission. 

In in addition to degrees from Colgate and Binghamton universities, John’s continuing education includes studies in group relations, human interaction, appreciative inquiry, transactional analysis and The Art of Hosting with the A. K. Rice Institute, NTL Institute for Applied Behavioral Science, VISIONS, Inc., and The Episcopal Church.